Please note that our Terms and Conditions are subject to change and can be amended at any given time.
- All bookings need to be done per e-mail or our online booking form.
- Amendments and cancellations need to be done per e-mail.
- All activities at Roidina are at your own risk.
- Bookings for activities to be done on day of arrival.
- Children under the age of 14 years must be under strict supervision.
- A prove of age will be required for pensioners to apply for special rates.
- Please make sure that all personal items are removed from the room on the day of check out for Roidina will not be held responsible for goods left behind.
- Special requests must be specify and we shall do our best endeavors to accommodate such requests, but it does not guarantee that we can.
- All rooms have Mini bars and a price list is displayed in the rooms.
- The stock in the mini bar will be checked and restocked by housekeeping every morning between 8 am and 9 am.
- Any items taken from the mini bar will be billed to your account on the day of check-out.
- Our prices are fixed and are subject to change and can be amended at any given time.
- Guests need to contact us 72 hours in advance, should they wish to land on our landing strip.
- Guest will be picked up and transported to the lodge according to bookings.
- Signing of indemnity forms is mandatory on day of check-in. Guests will not be allowed on any activities, should indemnity not be signed.
- Proof of payment must be faxed or emailed.
- We accept cash payments only in Namibian dollars and South African Rand, electronic transfer and credit card (VISA and MASTER card).
- Access to internet banking will be allowed.
- All bills must be settled before departure.
- Reference no. or invoice no. must be on all payments made by internet banking or direct deposit.
- All prices are quoted in Namibian dollars and inclusive of 15 % VAT and the 1 % bed LEVY.
- Payment in approved currency will be accepted at the rate of exchange of the bankers of Namibia at the time of the receipt of payment.
- Any shortfall resulting in exchange fluctuations will be for the account of the customer.
- Verify yourself that the invoice received is correct before doing a payment.
- All extra’s will be paid on date of departure.
RACK RATES AND STO RATES
Please contact the office or email for more information regarding the prices
** Triple Rooms
** Double Rooms
** Single Rooms
** Old Farm House – family room
BOOKINGS IN ADVANCE
Remember to do the bookings for your year-end function early to avoid disappointments.
** year end functions
** team building for men or women
Francole Trust T/A Roidina Safari Lodge
Bank: Bank Windhoek
Branch: 48 58 73
Account Number: 800 412 0121
Swift Code: BWLINANX
- 0 - 7 days prior to arrival - 100% of total payment will be with held
- 8 - 20 days prior to arrival - 30 % of total payment will be with held
- 21 days prior to arrival - free of charge
- Penalties are applicable to cancellation of all bookings provisional or confirmed within above period